Governor Frank Keating is the second chief executive
in Oklahoma history -- and the first Republican -- to win election to
two consecutive terms. First elected in 1994 and re-elected by a landslide
in 1998, Keating has been one of Oklahoma’s most reform-minded and active
governors. Under his leadership, Oklahoma has become a true two-party
state and made significant progress in education reform, tax relief, roadbuilding,
environmental protection, economic development and public safety. Beyond
Oklahoma’s borders, Frank Keating is widely recognized as one of America’s
most articulate and able political leaders.
The
first Keating term was marked by significant achievement -- and by an
overwhelming tragedy. On April 19, 1995, a terror bomb exploded in
downtown Oklahoma City, and Keating led a state response that drew
worldwide admiration. The Governor and First Lady Cathy Keating were
instrumental in organizing rescue and recovery operations and in assuring
that those affected by the bombing received prompt assistance. They also
took the lead in creating a $6 million fund that will provide college
scholarships for children who were injured or who lost parents in the
bombing. The Keatings were honored by the Salvation Army with the
prestigious William Booth Award as recognition for their outstanding
contributions to the recovery effort.
In June of 2001, I had
the honor of taking the role of a
state governor in an exercise that simulated the intentional release of the
deadly virus smallpox in three US cities. During the simulated thirteen days of
the game, titled
Dark Winter, the disease spread to 25 states and 15
other countries. Fourteen participants playing roles of the President, the
National Security Council, and myself (representing the likely actions of a
seated Governor), and 60 observers witnessed terrorism/warfare in slow motion.
Discussions, debates, and decisions focused on the public health response, lack
of an adequate supply of smallpox vaccine, roles and missions of federal and
state governments, civil liberties associated with quarantine and isolation, the
role of the Department of Defense, and potential military responses to the
anonymous attack. The scenario of that exercise was different from the real-life
crisis we faced in Oklahoma on April 19, 1995, but the fundamental principles
were the same. In both instances, our tasks as leaders of local, state and
federal agencies were to respond to a terrorist assault in ways that protected
and preserved lives and property, assured accountability and justice for those
who were responsible for the attack and protected the national security.
I was honored to share my own experiences from Oklahoma City with the group, and I am equally honored to share
my perspective with the American public.
In that respect,
I want to review very briefly what happened in Oklahoma City in 1995, and then
relate the lessons we learned there to the experiences we shared at the
Dark
Winter exercise, and to the issues surrounding an incident of this
magnitude.
You will recall
that a massive terror bomb was detonated at 9:02 a.m. on April 19, 1995, in
front of the Murrah Federal Office Building in the heart of our community. It
killed 168 people, injured hundreds more and severely damaged many dozens of
buildings. The rescue and recovery efforts that followed, and the criminal
investigation, were both the most massive of their kind in American history.
These efforts threw together, literally overnight, more separate agencies from the local,
state and federal governments than had ever worked cooperatively on a single
task. The outcome could have been chaotic -- it has been before when far fewer
agencies tried to coordinate their efforts on much more discrete and manageable
tasks. But the outcome in Oklahoma City was not chaos. Later, observers would
coin the label "The Oklahoma Standard" to refer to the way our city, state and
nation came together in response to this despicable act.
I think what
happened in Oklahoma City in 1995 served as a model for the
Dark Winter
participants, and I believe it should also help guide the deliberations on a
national policy for responding to catastrophic events on the American homeland.
Simply put, we did it right in 1995. The principles behind The Oklahoma Standard can help govern
our nation's future course in responding to the terrorist
threat.
On April 19,
1995, every injured person was cared for promptly and with great skill and
compassion -- in fact, at the closest hospital to the blast site, every arriving
ambulance was met by an individual physician assigned to a specific victim. Of
several dozen victims deemed critically injured on that day, only one who made
it to the hospital alive subsequently died.
Every deceased
victim was recovered, and all remains were restored to the families for burial,
promptly and with great sensitivity.
Key evidence
that would lead to the apprehension, conviction and eventual execution of the
primary perpetrator of the crime was in law enforcement hands within minutes
after the explosion. A local deputy sheriff found and recorded the serial number
from the bomber's vehicle at almost the same moment that a state trooper was
arresting the suspect some miles away. The criminal case built over the next few
weeks was simply overwhelming. It assured our victims, and our society, of
justice.
Finally, our
national security was protected. Local and federal authorities in the months and
years after the Oklahoma City bombing directed new attention to potentially
dangerous domestic insurgent groups, defusing a number of similar terrorist
plots before anyone was hurt. Congress also passed stronger anti-terrorism
legislation.
The
Dark
Winter scenario involved a foreign source of terrorism, not one of our own
citizens. In
Dark Winter, the weapon was bacterial rather than explosive.
But in virtually every other respect, these two scenarios shared these key goals
and principles:
- To protect, preserve and save lives and property;
- To hold accountable those responsible for terrorism;
- To protect and advance America's interests and security.
Those are the
three fundamental challenges presented by any terrorist attack, from a bomb to
biological assault to the nightmare of a clandestine nuclear confrontation. I
think it is instructive to compare how we pursued those goals in Oklahoma City
with the outcomes of the
Dark Winter scenario, and to look at how that
comparison might reflect on future policy.
The conclusions
drawn by a series of after-action analyses from Oklahoma City are remarkably
similar. I will consolidate those conclusions into five basic findings, compare
them to what we did (or did not do) at
Dark Winter, and suggest resulting
policy implications:
1. Recognize that in virtually every possible
terrorism scenario, first responders will be
local.
In Oklahoma City,
the true heavy lifting of the initial rescue and recovery operations, as well
as the key evidence collection that led to a successful criminal prosecution,
was the task of local fire, police and emergency medical personnel. In fact,
the real first responders were not even public employees; they were bystanders
and co-workers of the trapped and injured, who often shrugged off their own
injuries and got up out of the rubble to help others. The first Federal Emergency Management
Agency Urban Search and Rescue Task Force (FEMA US&R) did not reach Oklahoma
City until late on the night of April 19 -- several hours after the last living
victim had been extracted from the wrecked building. That Task Force, and the
ten that followed it, were absolutely essential to the conduct of the successful
recovery operations that followed, but it is important to note that even those
FEMA US&R Task Forces are drawn from local police and fire departments.
As an example,
many of the FEMA US&R Task Forces brought structural engineers to Oklahoma.
They were able to work closely in planning the search and recovery operation
with the local architect who had designed and built the Murrah Building in the
1970s. Who was better prepared and qualified for this crucial task? Neither
party was; it was a true cooperative effort, blending federal and local resources
to achieve outstanding results that allowed many hundreds of rescue workers
to labor around the clock in a devastated and unstable structure without serious
injury to any of those involved.
In the
Dark
Winter scenario, as in virtually any real-world terrorist assault, the first
responders will also be local. The federal government does not maintain rapid
response teams in any area of expertise close enough to any potential terrorist
target, save perhaps the White House, to allow them to be first on the scene.
In
Dark Winter, local private physicians and public health officials
were the first to detect cases of smallpox. Local government and law enforcement
agencies were the ones with the power to impose and enforce quarantines, curfews
and states of martial law, to disseminate information through local media and
to collate and forward epidemiological data to federal agencies such as the
Centers for Disease Control in Atlanta. Local law enforcement would be the ones
to discover, preserve and secure any available crime scenes or evidence. As
in Oklahoma City, the preponderance of personnel, vehicles, equipment and even
the volunteer force of blood donors, Salvation Army canteen operators and the
people who showed up to do laundry for the FEMA US&R Task Force members
will necessarily be drawn from local resources.
2. Insist that teamwork is not just desirable -- it is
possible.
The after action
reports from Oklahoma City noted that agencies from various levels and
jurisdictions which had not traditionally worked closely in the past did so to a
remarkable extent at the Murrah Building site, and in the ensuing criminal
investigation. They even did so in overcoming what was a huge potential initial
hurdle -- the conflicting purposes of those who were working through the rubble
to extract the dead and those who saw the same rubble pile as a vast crime scene
to be processed for evidence.
This is not to
say that there were no conflicts. There were, but they were resolved, in
virtually every case, to the mutual satisfaction of all of those concerned. We
have seen too many cases in the past where an investigative agency or a rescue
unit squabbled in private (and sometimes in public) over "my crime scene" or
"our rescue mission." That this natural source of conflict did not overwhelm or
dissipate the Oklahoma City effort is a tribute to the good sense and reason of
those involved.
The one central
problem which emerged in Oklahoma City was that of communications. From the
initial first response effort through the final body recovery, it was noted that
the many different radio frequencies and institutional policies in play all too
often left many participants in the effort in the dark concerning vital
decisions that should have been shared universally. This was remedied in part --
but only in part -- by the creation of a unified command center which invited
key representatives from all of the agencies involved to frequent information
briefings and discussions on tactics.
Ironically,
local agencies were in some ways better equipped to overcome this
"communications gap" than their federal counterparts, thanks to a quirk of
geography. Because central Oklahoma is located dead-center in what is called
"tornado alley," our public safety and emergency medical agencies had planned
and even drilled for a large mass casualty incident in the past. They had on
hand mobile command posts with some (though not all) interlocking radio
capabilities. They also had the distinct advantages of familiarity with each
other's basic operating procedures, local geography, even what local companies
might be able to bring a large crane to the site on that first night to begin
the search for buried victims. Time after time, I saw federal officials turn to
local fire and police personnel and ask for assistance that only they could
give.
I want to
encourage the readers of this journal, and the general public, to visit the
Oklahoma City National Memorial Institute for the Prevention of Terrorism, which
was a direct outgrowth of our experiences in Oklahoma City and a co-sponsor of
the
Dark Winter exercise. No
one has more information drawn directly from field experience of how to blend
the many levels of responders together in an seamless a way as possible to react
to a terrorist attack.
3. The rapid and accurate flow of information -- both
internally among government agencies and externally to the public -- is
absolutely essential.
Because the
Murrah Building was located in downtown Oklahoma City, for all to see, we
immediately stumbled into the right answer to the eternal question, How much do
we tell the public? That answer is simple -- We tell them everything that does
not need to be safeguarded for valid reasons of security.
I know you will
all recall the steady, 24-hour broadcasts and news dispatches that came from
Oklahoma City in the first days after the 1995 bombing. Our policy was to
conduct regular media briefings on everything from body counts to alerts
involving the composite drawings of the principal suspects in the bombing, and
the results were in virtually all cases positive. Certainly many aspects of the
criminal investigation were not disclosed in those early days. The Oklahoma City
Fire Department and the Office of the Chief Medical Examiner carefully
controlled release of information concerning the dead to assure that families
were fully notified before victim identities were made public. We did not allow
open media access to the interior site itself for reasons of safety and
efficiency. But in almost every other instance, our decision was in favor of
openness and candor, and the results are very clear. I continue to receive
letters, more than six years later, from Americans who have a permanently
positive impression of how the bombing was handled.
In the
Dark
Winter exercise, many decisions concerning the release of information went
in a different direction. From my own service in Washington, I know there exists
an instinct for secrecy, and urge to classify, that often bears little relation
to the realities of the moment. This happened in
Dark Winter too. I believe that was, and is, a mistake,
especially in a situation where bioterrorism was involved. Americans expect and
deserve to be told the truth by government at all levels when their safety is at
stake. Certainly I do not counsel revealing matters that would endanger national
security or ongoing criminal investigations, but when the question is one
between candor and secrecy in a matter of enormous public interest, and absent a
clear and compelling reason for secrecy, candor should be the chosen
option.
Our
Dark
Winter participants too often opted to conceal or obscure where openness
would have done no harm -- and where it would have increased public confidence.
To cite a clear and compelling example of why this is true, contrast the high
public approval of the FBI's successful identification and prosecution of
Timothy McVeigh in the Oklahoma City bombing with the Bureau's present image
problems related, in large part, to inept handling of documentation in that
case. Simply put, the FBI was remarkably open -- and praised -- as it
identified, caught and prosecuted McVeigh; it was closed, and justifiably
mistrusted, when it misplaced the files.
Government at
all levels earns the trust of those it serves every day. It does not merit that
trust if it is overly secretive.
4. Experts are called experts for a reason -- rely on
them.
In Oklahoma
City, the agency best equipped to handle the removal, identification and
processing of the 168 people killed in the bombing was the Office of the Chief
Medical Examiner, which did an outstanding job. I recall at least one federal
official with some experience in mass casualty incidents assuring the staff from
the medical examiner's office that they would "never" be able to identify all of
the victims. In fact they did so, with vast cooperation from local funeral
directors, dentists, physicians and many others who worked countless hours at a
most heartrending and often distasteful task. They were the experts, and they
did their job well.
That was also
true of the crane operators who helped remove the rubble, the federal agents who
identified the explosive components, and many others. People work for many years
to acquire skills; agencies involved in responding to a terrorist attack should
let them do their jobs.
In
Dark
Winter, the obvious agency with the expertise to isolate and identify the
smallpox microorganism was the Centers for Disease Control in Atlanta. The
experts in potential delivery systems were chemists and physicists. Those best
equipped to identify Iraqi origins for the terrorist act were from the
intelligence field.
Conversely,
those best qualified to assess what (and how) information is to be publicly
released are the communications professionals. When a building is badly damaged
by a bomb, engineers and architects play a central role; when germs are released
on the public, doctors must be involved. In responding to any terrorist attack,
supervising agencies should rely on the experts in their respective fields, and
not seek to concentrate decision making powers above and removed from the level
where those experts can be heard.
5. Resist the urge to federalize
everything.
Perhaps the
strongest lesson from Oklahoma City -- and perhaps the most worrisome outcome
from the
Dark Winter exercise -- concerns the almost instinctive urge
common to officials of federal agencies and the military to open the federal
umbrella over any and all functions or activities. Simply put, the federal
government all too often acts like the 500 pound gorilla.
In
Dark
Winter, we encountered this tendency as soon as state National Guard units
were activated in response to the bioterrorist attack. The function of those
units -- imposing curfews and quarantines and keeping public peace -- were
exclusively local in nature. Still, many of the participants sought to call the
Guard into federal service immediately. I want to thank Senator Nunn, who played
the role of the President in the exercise, for resisting this temptation and
deciding not to federalize the Guard.
Federalizing
makes sense when the mission is largely federal in nature -- for example, a
combat environment or an overseas deployment -- but not when the mission remains
largely local. I noted that I failed to see how a National Guard company, led by
a local captain and staffed by local residents who had assembled at the local
armory for duty, would perform in any different manner if it were formally
inducted into federal service. My experience following the Oklahoma City bombing
was that members of the Oklahoma Army and Air National Guards called to service
did an excellent job under state control. In fact, the very first makeshift
memorial to the dead was created near the Murrah Building site, along a security
fenceline, by Air Guard personnel who were mourning the deaths of their
neighbors. The Guard blended well with other agencies, both local and federal.
Its members took special pride in serving their Oklahoma neighbors as members of
the
Oklahoma Guard.
Certainly if a
Guard formation cannot perform well, or if it requires specialized training or
equipment to discharge its role in response to a terrorist incident, it should
be promptly federalized. Equally surely, many components of the national
response to an attack like that proposed in
Dark Winter must be largely
federal in nature -- from the gathering of intelligence that pointed to an Iraqi
connection to the formulation for diplomatic and military responses. But that
does not mean that every part of the broad response must or should originate at
the federal level, or that federal officials should assume supremacy in every
aspect of the response, or that the military response should trump the
humanitarian response. It was a deputy sheriff who jotted down the number from a
mangled truck axle that, ultimately, brought McVeigh to justice. It was a
surgeon from a state hospital who crawled into the Murrah rubble to amputate a
trapped victim's leg as local police officers and firefighters held lights and
moved obstacles. Oklahomans carried the first injured out of the building on
April 19, and three weeks later they recovered the last of the dead. They
continue to staff mental health and counseling services -- funded in part by
federal sources -- to help with the healing.
My experiences
in Oklahoma City in 1995, and my participation in
Dark Winter this year,
both taught me some valuable lessons.
- Train and equip your first responders, for they are
the front line in meeting the terrorist threat.
- Search for ways to support teamwork before an
incident, and emphasize that teamwork after.
- Tell the truth, and be candid with the people we are
working to protect and serve.
- Trust the experts to do what they know best.
And remember
that the response to terrorism does not begin and end in Washington. Trust local
governments, local agencies and local citizens to do the right thing, because in
the end, they are the real targets of terrorism, whether it's a bomb in front of
a building filled with ordinary Americans or a germ unleashed on their
neighbors.